Your Trusted Doctor’s Surgery with Experienced Local Doctors
We Are Committed To Caring For Your Health
Northwest Health is a well-established, trusted doctor’s surgery offering comprehensive medical services to individuals and families across Tamworth and surrounding areas. Our team of experienced Tamworth doctors, nurses, and allied health professionals work together to deliver compassionate and reliable care tailored to the needs of our local community. Since opening in 2006, we’ve become known for high-quality, patient-centred healthcare.
From humble beginnings as a small, privately owned clinic, Northwest Health has grown into a multidisciplinary facility. We proudly support a diverse patient base through the combined efforts of 11 general practitioners, 10 practice nurses, a dietitian, an Aboriginal health worker, and a dedicated administrative team.
Our Tamworth doctors provide general medical and allied health services to patients of all backgrounds, including culturally diverse and socio-economically varied groups. We’re particularly proud to serve a large number of Aboriginal and Torres Strait Islander patients, with outreach services extending to nearby aged care facilities and the rural town of Werris Creek.
Appointments are available by booking. To request a same-day appointment, please call us at 8:30am. While we aim to provide continuity of care, your regular GP may not always be available for urgent visits.
Northwest Health is fully QPA-accredited, maintaining high standards in clinical care, patient safety, sterilisation, infection control, and ongoing quality improvement.
Teaching Future Health Professionals
As a rural teaching practice, Northwest Health plays a vital role in training future healthcare providers. We offer a supportive and practical learning environment for medical and nursing students.
We work closely with GP Synergy, the Australian General Practice Training program, the Rural Vocational Training Scheme, and the Australian College of Rural and Remote Medicine (ACRRM). We also host overseas-trained Tamworth doctors who require supervised placements as part of their registration pathway.
Through our commitment to rural medical education, we contribute to strengthening the future of general practice in regional areas.
Protecting Your Privacy
At Northwest Health, we take your privacy seriously. Our policies align with current privacy legislation and RACGP standards to ensure your personal health information is handled with care and confidentiality.
Patient records are stored electronically, backed up regularly, and accessible only to authorised staff. If you wish to give permission for a family member or carer to access your information, please speak with our reception team and complete the necessary authorisation form.
Your Feedback Matters
Your health is important to us, and we’re committed to delivering the best care possible. We aim to run an efficient practice with courteous staff and comfortable surroundings. Suggestions for improving our service are always welcome and can be shared verbally or in writing with any member of our team.
If you have a complaint, we encourage you to raise it directly with the person involved. Alternatively, you can contact the Health Care Complaints Commission on 1800 043 159
Appointments and Consultations
To book an appointment with one of our Tamworth doctors, please contact us during clinic hours. For urgent medical needs, we recommend calling the practice at 8:30am to check availability. Please note that your preferred doctor may not always be available for same-day appointments.
After-Hours Care
Northwest Health is open from 8:30am to 6:00pm on weekdays. For care outside these hours, patients can access our after-hours doctor service by calling (02) 6768 3222. Please note, after-hours consultations are privately billed and not bulk billed.
In the case of an emergency, please present to the nearest hospital or dial 000.
Registrars & Medical Students
As part of our teaching commitment, Northwest Health hosts registrars and medical students as they progress through their clinical training. A registrar is a qualified doctor undergoing further education in general practice.
If you prefer not to have a student or registrar involved in your consultation, simply inform our reception team prior to your appointment.
Practice Nurses
We have experienced nurses available at all times to help provide our patients with a wide range of health care.
Our nurses are available for childhood immunisations, women’s health checks, flu needle clinics, results and other health related enquiries.
Contacting Your Doctor
Due to high patient demand, our Tamworth doctors may not be able to take your call immediately. Reception staff can take a message and your doctor will return your call as soon as possible. If your enquiry is urgent, please let the receptionist know. Our practice nurses may also be able to assist.
Our Facilities
Disabled Facilities
All three locations – Calala, Tamworth, and Werris Creek – are accessible, with no stairs and disabled toilet facilities available on-site. Our staff are happy to assist if needed.
Parking
On-site patient parking is available at all our surgeries.
Interpreter Services
Interpreter services are available for patients from non-English speaking backgrounds or those with hearing or speech impairments. Please ask our staff for more information if you require this service.
Consultation Fees
Fees are payable at the time of your consultation. Some doctors in our practice choose to bulk bill concession card holders and children under 16 years. Please speak with our team for more information about billing policies.
Our Fees
- Surgery & Phone Consultations: Monday - Friday & Saturday
Before 1:00pm - Standard FeesPrivate Fee
- Short (<6 mins)$85.05
- Standard (6-20 mins)$108.90
- Long (20-40 mins)$149.90
- Extended (>40 mins)$190.10
- Extended + (>60 mins)$267.65
- Did Not Attend Fee$65.00
- After Hours: Saturday from 1:00pm & All Day Sunday
- Standard FeesPrivate Fee
- Short (<6 mins)$98.80
- Standard (6-20 mins)$122.15
- Long (20-40 mins)$163.00
- Extended (>40 mins)$202.40
- Extended + (>60 mins)$298.40
- Did Not Attend Fee$65.00
Consultations out of surgery hours / call outs:
Urgent After-Hours Attendance: $250
Concession Cards / Children's Fees: Apply to patients with a current: Pension Card, Health Care Card and Children 15 years of age & under
Consultation Fees as of 29 July 2025
Fees are payable at the time of consultation.
- WeekdaysPrivate FeeMedicare RebateGapConcession Gap
- Short$85.05$20.05$65.00$30.00
- Standard$108.90$43.90$65.00$30.00
- Long$149.90$84.90$65.00$30.00
- Extended$190.10$125.10$65.00$30.00
- Extended +$267.65$202.65$65.00$30.00
After Hours: Saturday from 1:00pm, all day Sunday and weeknights after 8pm
- After HoursPrivate FeeMedicare RebateGapConcession Gap
- Short$98.80$33.80$65.00$30.00
- Standard$122.15$57.15$65.00$30.00
- Long$163$98.00$65.00$30.00
- Extended$202.40$137.40$65.00$30.00
- Extended +$298.40$233.40$65.00$30.00
Vaccinations (listed under National Immunisation Program)
Medicare eligible health assessments
Chronic Disease Management Plans (GPMP+TCA)
DVA Gold Card
DVA White Card for nominated conditions
Children 17 years and under
Patients 18 and older with a Commonwealth Concession Card
All Aboriginal and Torres Strait Islander People
DVA White Card with a Commonwealth Concession Card for non-claimable conditions
Patients 18 and older without a Commonwealth Concession Card
Accreditations
The Royal Australian College of General Practitioners (RACGP)
The Royal Australian College of General Practitioners is the voice of general practitioners in our growing cities and throughout rural and remote Australia. For more than 60 years, they've supported the backbone of Australia’s health system by setting the standards for education and practice and advocating for better health and wellbeing for all Australians.
Australian College of Rural & Remote Medicine (ACCRM)
The Australian College of Rural and Remote Medicine is accredited by the Australian Medical Council for setting professional medical standards for training, assessment, certification and continuing professional development in the specialty of general practice. They play an important role in supporting junior doctors and medical students considering a career in rural medicine.
Quality Practice Association (QPA)
Since their inception in 1999, QPA have provided certification services that empower general practices to deliver excellence to their patients and communities. With National coverage, they are the only provider to specialise solely in certifying general practices. They live and breathe general practice and have a deep appreciation of what is it like to run a practice.
